Design of customer relationship management system for industrial and mining enterprises based on Struts

In view of problems of high coupling degree, low reliability and bad safety existed in software system of traditional customer relationship management system for industrial and mining enterprises，the paper proposed a design scheme of customer relationship management system for industrial and mining enterprises based on Struts. It gave framework of Model-View-Controller of Struts and configuration of connection pool of database. And it introduced implementation of access control function and anti-theft link function through requirement analysis of the system. The actual application shows that the system runs stably and improves management efficiency for customer relationship.